I paid but didn't get a confirmation email

Created by Vanashree Shende, Modified on Wed, 5 Jul, 2023 at 5:09 PM by Barbara Fyfe

Users receive a confirmation email when the payment is processed successfully. When this happens, the corresponding invoice disappears from the 'Unpaid invoices' tab.

If your payment is successful and you are unable to find the invoice in the Unpaid invoices tab, then you should receive a confirmation email with payment details.

If you're unable to find the email in your inbox, check your spam folder.

If you're unable to find the email in your spam folder, then please reach out to the customer success team at cs@centime.com.

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