Manage Customer Portal Settings

Created by Vanashree Shende, Modified on Mon, 27 Nov, 2023 at 8:51 AM by Vanashree Shende

Summary: 


This article summarizes the available options on the settings page of the Customer Portal.


Article Contains:


Access the Settings Page

  • Users can access the settings page by clicking on the Settings icon in the header bar of the  dashboard.


Manage Settings

  • The settings page allows users to customize their default payment method and set an account for the available payment methods. 



Set a Default Payment Method

  • Users can toggle their default payment method between ACH and Credit Card


  • By default, ACH is set as the default payment method for all invoices


  • When credit card is set as the default payment method, it will be applied to all the invoices except for invoices where your supplier has disabled credit card payments. For these invoices, the payment method will default to ACH.


  • To select a default payment method, click on the pencil icon and then choose the desired payment method from the drop-down



Add an Account for ACH Payments

  • This setting enables the user to save a funding account to make ACH payments


  • To add an account, click on 'Add an ACH account'


 

  • Users will have to add the account details in the pop-up as shown above.


  • Once the details are validated, the account details are saved and the account can be used to make payments.


  • Users can add and use only one account for ACH payments at a time. To add another funding account for ACH, user will have to delete the existing account and add another one.


Add a Card for Credit Card Payments

  • This setting enables the users to save credit card details to make payments via credit card


  • To save credit card details, users can click on 'Add a credit card'


  • Users will have to add card details as shown



  • After the details are validated, the card is saved and can be used to make payments


  • Users can add and use only one card at a time. Users will have to delete the saved card details to be able to add another card.


Delete a Saved Account or Card

  • To delete a saved ACH account or a card, users can click on the trash icon to the right of the account or card as shown below




  • After confirmation, the account will be deleted



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